Canadian Organisation
About Canadian Organisation Accreditation
COA has a long and mutually beneficial partnership with organisations in Canada, as evidenced by the publication of COA’s Canadian Organisation Standards. In keeping with COA’s standards development process, the standards were reviewed by a broad panel of Canadian professionals in the field and ultimately approved by a Canadian task force that ensured the standards accurately reflected the culture and service delivery framework of Canadian organisations.
COA's accreditation process involves a detailed review and analysis of an organisation’s administrative operations and service delivery against the Canadian standards of best practice. As COA reviews and accredits the entire organisation—not specific programmes contained within an organisation—all of an organisation’s programmes for which COA has standards are subject to review.
Organisations pursuing COA accreditation must implement all of the applicable administration and management, service delivery administration, and service standards. The administration and management and service delivery administration standards encompass those aspects of operations that apply to all organisations regardless of the services provided. The service sections set forth additional requirements for specific service areas. Organisations must demonstrate implementation of those specific service standards that reflect the programmes they provide.
COA is currently recognized provincially and nationally by organisations as an accrediting body with the capacity, scope, and ability to contribute significantly to the improvement of Canada’s behavioral health and social service systems. As a result, the following ministries recognise COA accreditation:
- Ministry of Children and Family Development and Community Living British Columbia
- Alberta Ministry of Children and Youth Services
- Alberta Ministry of Seniors and Community Supports
WHO IS ACCREDITED?
Private Organization Accreditation
Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.
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ORGANIZATION TESTIMONIAL
Brewer-Porch Children's Center
James W. Thompson, Executive Director
The COA standards as applied to the operations at Brewer-Porch Children’s Center at The University of Alabama has given the administration an opportunity to examine best practice and improve the quality of care provided to clients.
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