Glossary

Canadian
As defined in the Aboriginal Child Welfare Act (ICWA) “Any unmarried person who is under age eighteen and is either (a) a member of an Aboriginal tribe or (b) eligible for membership in an Aboriginal tribe and is the biological child of a member of an Aboriginal tribe.” For purposes of compliance with ICWA, the definition provided in the Act shall apply. For purposes of access to services and resources, other more inclusive definitions may apply (e.g. Aboriginal Education Act, national definitions, etc.).

Canadian
As defined in ICWA, “The Aboriginal tribe in which a child is a member or is eligible for membership or in the case of an Aboriginal child who is a member or eligible for membership in more than one tribe, the Aboriginal tribe with which the Aboriginal child has more significant contacts.”

Canadian
As defined in ICWA, “Any group, association, partnership, cooperation, or other legal entity owned or controlled by Aboriginals, or a majority of whose members are Aboriginals.”

Private & Public
The opportunity for consumers to obtain relevant services, with attention to the location of service, hours of operation, affordable fees, and the elimination of barriers including those that impede entrance or use by people with disabilities.

Canadian
The opportunity for consumers to obtain relevant services, with attention to the location of service, hours of operation, affordable fees, and the elimination of barriers including those that impede entrance or use by people with disabilities.

Military & Family Readiness
The opportunity for consumers to obtain relevant services, with attention to the location of service, hours of operation, affordable fees, and the elimination of barriers including those that impede entrance or use by people with disabilities.

Private & Public
The liaison between the customer organization and the EAP provider responsible for ensuring the needs of the customer are addressed. The account manager is employed by the EAP.

Canadian
The liaison between the customer organisation and the EAP provider responsible for ensuring the needs of the customer are addressed. The account manager is employed by the EAP.

Private & Public
The extent to which an organization is answerable for its processes and outcomes to a variety of relevant stakeholders including: consumers, community representatives, governing bodies, and governmental regulators.

Canadian
The extent to which an organisation is answerable for its processes and outcomes to a variety of relevant stakeholders including: consumers, community representatives, governing bodies, and governmental regulators.

After School
The extent to which a program is answerable to a variety of relevant stakeholders including: children and youth, families, community representatives, people or entities providing oversight, and governmental regulators.

Military & Family Readiness
The extent to which an organization is answerable for its processes and outcomes to a variety of relevant stakeholders including: consumers, community representatives, governing bodies, and governmental regulators.

Private & Public
The formal evaluation of an organization against accepted criteria or standards. A professional society, non-governmental organization, or a governmental agency may conduct accreditation activities. A COA-accredited organization has undergone a period of rigorous self-study and is capable of providing programs and services that meet or exceed COA standards.

Canadian
The formal evaluation of an organisation against accepted criteria or standards. A professional society, non-governmental organisation, or a governmental agency may conduct accreditation activities. A COA-accredited organisation has undergone a period of rigorous self-study and is capable of providing programmes and services that meet or exceed COA standards.

After School
The formal evaluation of a program or organization against accepted criteria or standards. A professional society, non-governmental organization, or governmental agency may conduct accreditation activities. A COA-accredited program or organization has undergone a period of rigorous self-study and is capable of providing programs and services that meet or exceed COA standards.

Military & Family Readiness
The formal evaluation of an organization against accepted criteria or standards. A professional society, non-governmental organization, or a governmental agency may conduct accreditation activities. A COA-accredited organization has undergone a period of rigorous self-study and is capable of providing programs and services that meet or exceed COA standards.

Hague
An agency that has been accredited by an accrediting entity, in accordance with the standards in subpart F of this part (96), to provide adoption services in the United States in cases subject to the Convention. It does not include a temporarily accredited agency.

Hague
An entity that has been designated by the Secretary to accredit agencies (including temporarily accredit) and/or to approve persons for purposes of providing adoption services in the United States in cases subject to the Convention.

Private & Public
(a) Intense conditions of sudden onset and short duration, typically lasting less than 6 months. (b) In the context of substance abuse treatment, those needs that require immediate attention and treatment without which the health of the consumer is at serious risk.

Canadian
(a) Intense conditions of sudden onset and short duration, typically lasting less than 6 months. (b) In the context of substance abuse treatment, those needs that require immediate attention and treatment without which the health of the consumer is at serious risk.

Private & Public
The act of giving a single dose of a prescribed drug to a client by an authorized person in accordance with federal and state laws and regulations governing such acts. The complete act entails removing an individual dose from a previously dispensed, properly labeled container (including a unit dose container), verifying it with a physician's order, giving the individual dose to the proper client, and recording the time and dose given.

Canadian
The act of giving a single dose of a prescribed drug to a client by an authorised person in accordance with federal and provincial laws and regulations governing such acts. The complete act entails removing an individual dose from a previously dispensed, properly labelled container (including a unit dose container), verifying it with a physician’s order, giving the individual dose to the proper client, and recording the time and dose given

After School
The act of giving a single dose of a prescribed drug by an authorized person in accordance with federal and state laws and regulations governing such acts. The complete act entails removing an individual dose from a previously dispensed, properly labeled container (including a unit dose container), verifying it with a physician’s order, giving the individual dose to the proper person, and recording the time and dose given.

Private & Public
The personnel responsible for management functions of the organization, including fiscal management, human resources, and service delivery. Such personnel determine organizational goals, acquire and allocate resources to carry out a program, coordinate activities toward goal achievement, and monitor, evaluate, and make needed changes in processes and procedures to improve the likelihood of goal achievement. The term is synonymously used with MANAGEMENT.

Canadian
The personnel responsible for management functions of the organisation, including fiscal management, human resources, and service delivery. Such personnel determine organisational goals, acquire and allocate resources to carry out a programme, coordinate activities toward goal achievement, and monitor, evaluate, and make needed changes in processes and procedures to improve the likelihood of goal achievement. The term is synonymously used with MANAGEMENT.

Hague
The judicial or administrative act that establishes a permanent legal parent-child relationship between a minor and an adult who is not already the minor’s legal parent and terminates the legal parent-child relationship between the adoptive child and any former parent(s).

Hague
The State court with jurisdiction over the adoption or the grant of custody for purpose of adoption.

Hague
Any record, information, or item related to a specific Convention adoption of a child received or maintained by an agency, person, or public domestic authority, including, but not limited to, photographs, videos, correspondence, personal effects, medical and social information, and any other information about the child. An adoption record does not include a record generated by an agency, person, or a public domestic authority to comply with the requirement to file information with the Case Registry on adoptions not subject to the Convention pursuant to section 303(d) of the IAA{42U.S.C. 14932(d)}.

Hague
Any one of the following:
1. identifying a child for adoption and arranging an adoption;
2. securing the necessary consent to termination of parental rights and to adoption;
3. performing a background study on a child or a home study on a prospective adoptive parent(s), and reporting on such a study;
4. making non-judicial determinations of the best interests of a child and the appropriateness of an adoptive placement for the child;
5. monitoring a case after a child has been placed with prospective adoptive parent(s) until final adoption; or
6. when necessary because of disruption before final adoption, assuming custody and providing (including facilitating the provision of) child care or any other social service pending an alternative placement.

Private & Public
A degree at the master’s level or beyond from an institution of higher education. An advanced degree does not include a Bachelor’s degree, an associate’s degree, or an educational certificate.

Canadian
A degree at the master’s level or beyond from an institution of higher education. An advanced degree does not include a Bachelor’s degree, an associate’s degree, or an educational certificate.

After School
A degree at the master’s level or beyond from an institution of higher education. An advanced degree does not include a Bachelor’s degree, an associate’s degree, or an educational certificate.

Military & Family Readiness
A degree at the master’s level or beyond from an institution of higher education. An advanced degree does not include a Bachelor’s degree, an associate’s degree, or an educational certificate.

Private & Public
A group of individuals selected by an organization's governing body or management who possess unique skills and/or knowledge and whose role is to make recommendations, provide information, and/or share input from stakeholders. Advisory groups do not have formal governance authority or responsibilities. Advisory groups can be ongoing or ad hoc. Members of the group may be selected by the program, the management of the organization or which the program is a part, or the governing body of the organization of which the program is a part.

Canadian
A group of individuals selected by an organisation's governing body or management who possess unique skills and/or knowledge and whose role is to make recommendations, provide information, and/or share input from stakeholders. Advisory groups do not have formal governance authority or responsibilities. Advisory groups can be ongoing or ad hoc.

After School
A group of individuals who possess unique skills and/or knowledge and whose role is to make recommendations, provide information, and/or share input from stakeholders. Advisory groups do not have formal governance authority or responsibilities. Advisory groups can be ongoing or ad hoc. Members of the group may be selected by the program, the management of the organization or which the program is a part, or the governing body of the organization of which the program is a part.

Military & Family Readiness
A group of individuals selected by an organization's governing body or management who possess unique skills and/or knowledge and whose role is to make recommendations, provide information, and/or share input from stakeholders. Advisory groups do not have formal governance authority or responsibilities. Advisory groups can be ongoing or ad hoc.

Private & Public
An act performed with or on behalf of others through direct intervention, empowerment, or representation. Case advocacy refers to actions taken in relation to a particular individual consumer. Cause, social, or systems advocacy refers to actions taken in relation to a common issue affecting a group of persons.

Canadian
An act performed with or on behalf of others through direct intervention, empowerment, or representation. Case advocacy refers to actions taken in relation to a particular individual consumer. Cause, social, or systems advocacy refers to actions taken in relation to a common issue affecting a group of persons.

After School
An act performed with or on behalf of others through direct intervention, empowerment, or representation.

Military & Family Readiness
An act performed with or on behalf of others through direct intervention, empowerment, or representation. Case advocacy refers to actions taken in relation to a particular individual consumer. Cause, social, or systems advocacy refers to actions taken in relation to a common issue affecting a group of persons.

Private & Public
Independent contractors who are retained by the EAP to perform the same services as EAP counselors. Also known as "providers."

Canadian
Independent contractors who are retained by the EAP to perform the same service as EAP counsellors. Also known as "providers."

Private & Public
A written document that indicates the goals, timetables, programs, and personnel assignments by which an organization ensures that all employees and prospective employees are provided with equal employment opportunity. COA requires a written plan whenever utilization analysis indicates that the work force does not reflect the cultural, racial, ethnic, religious, or gender composition of the defined community.

Canadian
A written document that indicates the goals, timetables, programs, and personnel assignments by which an organisation ensures that all employees and prospective employees are provided with equal employment opportunity. COA requires a written plan whenever utilisation analysis indicates that the work force does not reflect the cultural, racial, ethnic, religious, or gender composition of the defined community.

Private & Public
Additional services provided beyond the period of primary care that offer continuity and supportive follow-up.

Canadian
Additional services provided beyond the period of primary care that offer continuity and supportive follow-up.

Military & Family Readiness
Additional services provided beyond the period of primary care that offer continuity and supportive follow-up.

Hague
A private, nonprofit organization licensed to provide adoption services in at lest one State. (For-profit entities and individuals that provide adoption services are considered “persons” as defined in this section.)

Private & Public
See CHIEF EXECUTIVE OFFICER

Canadian
See CHIEF EXECUTIVE OFFICER

Private & Public
The consumption of alcohol in a manner and degree that harms or endangers the well-being of the user or those with whom the user comes into contact.

Canadian
The consumption of alcohol in a manner and degree that harms or endangers the well-being of the user or those with whom the user comes into contact.

Military & Family Readiness
The consumption of alcohol in a manner and degree that harms or endangers the well-being of the user or those with whom the user comes into contact.

Military & Family Readiness
An entity specifically empowered to, or having jurisdiction to, perform certain activities, such as handle client grievances.

Private & Public
The degree to which a particular service, placement, treatment, intervention, or activity is: best suited to an individual's needs; not excessive, unduly intrusive, or restrictive; anticipated to be effective in achieving the desired and specified outcomes; and adequate or sufficient in quantity to address the problem.

Canadian
The degree to which a particular service, placement, treatment, intervention, or activity is: best suited to an individual’s needs; not excessive, unduly intrusive, or restrictive; anticipated to be effective in achieving the desired and specified outcomes; and adequate or sufficient in quantity to address the problem.

After School
The degree to which a particular activity, service, or environment is: best suited to an individual’s needs; not restrictive, intrusive, or excessive; and anticipated to be effective in promoting desired outcomes.

Military & Family Readiness
The degree to which a particular service, placement, treatment, intervention, or activity is: best suited to an individual's needs; not excessive, unduly intrusive, or restrictive; anticipated to be effective in achieving the desired and specified outcomes; and adequate or sufficient in quantity to address the problem.

Hague
A review of the home environment of the child’s prospective adoptive parent(s) that has been:
1. Completed by an accredited agency or temporarily accredited agency; or
2. Approved by an accredited agency or temporarily accredited agency.

Hague
A person that has been approved, in accordance with the standards in subpart F of this part, by an accrediting entity to provide adoption services in the United States in cases subject to the Convention.

Private & Public
A physical impediment to the use of a facility by persons with physical disabilities including stairs, inaccessible toilet facilities, or other factors that restrict use.

Canadian
A physical impediment to the use of a facility by persons with physical disabilities including stairs, inaccessible toilet facilities, or other factors that restrict use.

After School
A physical impediment to the use of a facility by persons with physical disabilities including stairs, inaccessible toilet facilities, or other factors that restrict use.

Military & Family Readiness
A physical impediment to the use of a facility by persons with physical disabilities including stairs, inaccessible toilet facilities, or other factors that restrict use.

After School
Evaluate by using expertise and skills to understand and describe the nature of strengths, needs, and other factors. Assessments may be conducted in order to determine the strengths and needs of individuals, or to determine the special service needs of a defined special population within the program. Assessments may also be conducted on a program-wide level, in order to determine priorities of program planning and service development for the program as a whole.

Military & Family Readiness
Evaluate by using expertise and skills to understand and describe the nature of strengths, needs, and other factors. Assessments may be conducted in order to determine the strengths and needs of individuals, or to determine the special service needs of a defined special population within the program. Assessments may also be conducted on a program-wide level, in order to determine priorities of program planning and service development for the program as a whole.

Private & Public
An evaluation, which utilizes professional expertise and skills in the collection and analysis of data to understand and describe the nature of service needs of an individual, family, or group. Assessment, as in needs assessment, is also used to determine priorities of program planning and service development for the organization as a whole. See also DIAGNOSIS.

Canadian
An evaluation, which utilises professional expertise and skills in the collection and analysis of data to understand and describe the nature of service needs of an individual, family, or group. Assessment, as in needs assessment, is also used to determine priorities of programme planning and service development for the organisation as a whole. See also DIAGNOSIS.

Military & Family Readiness
An evaluation, which utilizes professional expertise and skills in the collection and analysis of data to understand and describe the nature of service needs of an individual, family, or group. Assessment, as in needs assessment, is also used to determine priorities of program planning and service development for the organization as a whole. See also DIAGNOSIS.

After School
Person responsible for supervision and guidance of children under the direct supervision of Group Leader. COA recognizes that job titles and responsibilities may vary from program to program. See Personnel Qualifications and Responsibilities - After School for more information.

Private & Public
The commercial or custom-designed devices, modifications, accommodation strategies, and/or related technical services that help persons with disabilities increase, maintain, or improve their functional capabilities.

Canadian
The commercial or custom-designed devices, modifications, accommodation strategies, and/or related technical services that help persons with disabilities increase, maintain, or improve their functional capabilities.

After School
The commercial or custom-designed devices, modifications, accommodation strategies, and/or related technical services that help persons with disabilities increase, maintain, or improve their functional capabilities.

Private & Public
See FINANCIAL AUDIT